TIII Back-to-School Series: Visual Orientation Handbook

I absolutely love this idea of a visual orientation handbook, shared with me by Silvia Tamminen, coordinator at the Aurora Public Schools (APS) Welcome Center in the Denver suburb of Aurora, Colorado.  

The Aurora Public Schools (APS) Welcome Center supports one of the most diverse student populations in the country.  This demographic includes a large number of folks resettled refugee status.  The district is now home to students from all over the world, with especially robust cultural representation from Bhutan, Democratic Republic of Congo, Somalia, Libya, Syria, Myanmar, Côte d’ Ivoire, and Eritrea.   

Families with school-aged children who are new to the district and also new to the English language are directly referred to the APS Welcome Center.  Staff guide Newcomer families through the processes of student registration and school orientation.  

Sylvia Timmenem heads this effort.  She’s a human rights professional with a concentration on refugee and migration issues.  Her knowledge of policy and practice is evident. But she’s also approachable and down-to-earth, with a bold, welcoming smile.  As I glance through her workspace, I notice elements of her Fin culture.

“Immigration is something I share with our clients,” she tells me.  But she’s also quick to point out that while there are some parallels, her path to America was smoother than many of those she sees in her day-to-day work. Sylvia is deeply aware of the privilege that comes with choice, with a previous knowledge of the English language, and even her appearance. Nonetheless, she does have an understanding of just how complex and overwhelming the immgration process can be. This awareness adds an additional layer of humanity to her interactions. 

Sylivia came on board with the APS Welcome Center program in its inaugural season.  She and her team built the organization from the bones up.  The visual orientation handbook is among the group’s creative, solution-seeking efforts.

The handbook is a non-consumable resource with a permanent home in Sylvia’s office.  It is composed of full-page photos and illustrations, slid into sheet protectors and organized into a three-ring binder.  Each image is captioned with a simple explanation, which is (or can be) easily translated into a preferred language. Sylvia or another APS staff member reads the book alongside incoming families (and a translator, if requested).  Page by page, the tool lays out the expectations for a typical school day.  

For example, one picture shows a group of students sitting on the ground listening to a read-aloud.  The caption reads, “Sometimes, students sit on the carpet during the school day.”

This was an important inclusion, Sylvia assured me.  “Many times our parents cannot believe that their child would sit on the floor to learn anything.  In some of their own countries, that would be very strange and maybe make a parent very angry.” She points out that often these seemingly “everyday” aspects of the school day can be overlooked. But in the context of welcoming families from culturally diverse backgrounds, taking the time to explicitly detail various aspects of the school experience can go a long way.

Here are some other situations included in the APS visual orientation handbook: 

  • Kids receiving lunch on a tray (many recently arrived learners would have gone home for lunch or packed their own meal)  

  • Young adults putting their supplies in lockers (this may be a first-time experience for many)

  • Students arriving for school at or before the scheduled time (concepts of time and urgency around timeliness varies greatly from one culture and context to another)

  • Photos of co-ed teaching staff (learners and their families may have culturally influenced expectations about the appearance of those in teacher and leadership roles). 

There are plenty more great ideas. Check them out in the Aurora Welcome Center’s comprehensive list below!

Could you duplicate this resource at your site?  As long as you have a camera and a few hours to spare, of course! (Just be sure to send out a thank you to the APS Welcome Center for the idea. Find them here: http://welcomecenter.aurorak12.org)  

This version was created by staff. But other great options might include:

  • Inviting former Newcomers to take this on as a project (a modernized “buddy” system)

  • Creating a digital and/or interactive version of the handbook

  • Engaging teacher teams in creating grade-level welcoming handbooks

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And here are a few examples of what that might look like in actuality!

(Adapted with permission from Aurora Welcome Center: Refugee, Immigrant and Community Integration. Photos copyright @DiversifiED Consulting)

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education, culturally responsive, ELL, ESL, language, Newcomer Louise El Yaafouri education, culturally responsive, ELL, ESL, language, Newcomer Louise El Yaafouri

What Is Sheltered Instruction?

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Effective Recent Arriver programming is structured with the principles of sheltered instruction in mind.  These techniques are not tethered to an exclusive program or curriculum.  Rather, they are tools for teaching and learning that can be applied to and incorporated into any existing program to explicitly promote language development.  All sheltering strategies are centered around the primary goal of increasing Emergent Multiinguals’ access to (and demonstrated mastery of) essential knowledge- without compromising the integrity of the content lesson.   

Strategies that are associated with this pedagogy foster academically focused student talk, intra and interdependent problem-solving skills, effective collaboration, and healthy cross-cultural communication skill development.  These practices benefit Recent Arriver and traditional students alike and can be modified to support learners across a range of language, grade, and skill levels.

Where Did the Term Sheltered Instruction Come From?

Sheltered instruction is a manifestation of the Comprehension Hypothesis for language learning.  The Comprehension Hypothesis is rooted in the idea that “we acquire language when we understand messages containing aspects of language that we have not acquired, but are developmentally ready to acquire.” (Krashen, 2013).  That is, language learning best occurs in natural settings, drawing holistically from what we hear and read.  It develops via exposure to comprehensible input, or bite-sized digestible pieces of language understanding.

This is in direct contrast to the skill-building theory, which presses for direct, rote learning of grammar, vocabulary and spelling knowledge.  Briefly, skill-building strategies are conscious measures, while comprehension-based learning is subconscious and indirect. Research overwhelmingly indicates that language learning is enhanced and accelerated when Comprehension Hypothesis methods are applied.    In fact, evidence shows that, 

“Students in beginning-level second language classes based on the Comprehension Hypothesis consistently outperform students in classes based on skill-building tests of communication, and do at least as well as, and often slightly better than, students in skills-based classes on tests of grammar.” (Krashen, 2003)

Sheltered instruction is directly representative of Comprehension Hypothesis ideals.  Its primary goal is to provide language learners with a comprehensible input through the implementation of specific instructional tools and practices.  Sheltered instruction is critical in the context of Newcomer instruction in that it focuses on content over language.  

When students are exposed to content knowledge in comprehensible ways, appropriate language output is a holistic byproduct.  Additionally, anxiety and pressure to learn the new language may be significantly diffused in sheltered subject matter settings.  In fact, “Students in sheltered subject matter classes acquire as much language or more language than students in traditional [ESL-direct] classes and also learn impressive amounts of subject matter”. (Krashen, 2013, 1991; Dupuy, 2000)

So, what does sheltered instruction look like in the classroom?

Sheltered, or scaffolded, instructional practices engage emergent bilinguals and multilinguals in the rigorous content investigation.  It can encompass a wide range of instructional techniques, each aimed at guiding and directing language learners toward proficiency, within an environment that endorses safety and facilitated risk-taking.

At the crux of impactful scaffolded instruction are effective content language learning objectives, which can be incorporated into every subject, each day.  These cornerstones provide a powerful sense of directionality for both the educator and the learner and fuel a focused sense of productivity.

Basic elements of sheltered instruction include:

  • appropriate pacing;

  • modified speech;

  • routine and predictability;

  • use of visuals, realia, and manipulatives;

  • explicitly introduced body language, gestures, and facial cues;

  • sentence stems;

  • relevant language supportive technology;

  • modeling;

  • traditional or interactive word walls;

  • interactive notebooking;

  • multiple modes of assessment/means of demonstrating understanding;

  • graphic organizers (such as Frayer models, Venn Diagrams or word-mapping);

  • co-operative talk structures, such as inside-outside circles, fishbowls, numbered heads (download your cheat sheet here); 

  • SIOP lesson planning, or “Sheltered Instruction Observation Protocol” (Echevarria & Short), is frequently implemented as part of sheltered-instruction instruction.

When we integrate sheltering techniques into existing curricula and classroom protocol, we invite emergent bilingual and multilingual students to engage with intention and purpose, in ways that highlight existing funds of knowledge. We also support team building and interpersonal skills, which lend themselves to healthy integration. Perhaps most importantly, sheltering strategies can be overlapped with other pedagogies, such as culturally responsive teaching and learning, leading to especially dynamic socio-academic student outcomes.

For detailed information on Sheltered Instruction techniques, see The Newcomer Student: An Educator’s Guide to Aid Transition, Chapters 6-8

Download your Co-Operative Learning Cheat Sheet HERE.

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